FAQ

Is the wood dry?

All our wood is seasoned in log form for a minimum of one year before we cut and split it. We then store the split wood in our custom built drying shed before delivery to ensure it is dry and out of the rain. All our wood will test at under 20% moisture which ensures it burns really well when it is delivered to you. CLICK HERE

for more info and pictures.

What is a Cubic Metre of Firewood?

A Cubic Metre of Woodpecker Firewood is defined as a 1m x 1m x 1m cube that is filled with hand-thrown firewood

What is your minimum order?

Our minimum order for delivery is 2 cubic metres. You can mix and match the wood types to make your order up to 2 cubic metres.

When you deliver my firewood where will you put it?

After you have placed your order please contact us to advise where you would like the firewood dropped or advise us in the comments section during checkout.

Phone 021 035 8736 or email russell@woodpecker.co.nz

I can't find where to choose my delivery day and time

You can choose your delivery date and time from your 'Cart Page'.  If you have already clicked 'Checkout' , you will need to click on 'Return to Cart' to return to the cart page to choose your delivery date and time.  If you are still having trouble please contact us on russell@woodpecker.co.nz or 021 035 8736 and we can book your delivery date/time

What payment methods do you offer?

We offer a range of payment options: Credit card, Debit Card and Bank Transfer  are all options available on our website. We also accept cash on delivery

What areas to you deliver to?

We are currently delivering Monday - Saturday to these areas.

Te Puke, Makatu, Papamoa, Mount Maunganui, Paengaroa, Pongakawa, Rangiruru, Te Ranga, Ohauiti, Oropi

Can I pick up my firewood?

Yes you can. Just place an order online or by calling us on 021 035 8736 and we can arrange for you to collect your firewood from 198 Jellicoe Street, Te Puke